Where to find your model number
The model and serial numbers are printed on a label (often called the data plate or rating tag) attached to the appliance. Its position depends on the appliance type and design. Check the places below in order.
Can't find it? Can't find it? That's okay. You can still schedule service. A photo of the label, or the brand and appliance type, is enough for us to start.
What the number looks like
A Whirlpool-family model number is a mix of letters and digits, typically 9 to 13 characters (for example WTW5000DW1 or KRFC704FSS01). The last one or two digits are often an engineering revision; include them when you can, but the model without them is still useful. The serial number is a separate, usually shorter code on the same label.
Washer
- Top-load: lift the lid and look on the back edge of the cabinet top, under the lid hinge area, or on the back of the control console.
- Front-load: open the door and look around the door opening on the cabinet frame.
- If not there, the rear panel of the cabinet (you may need to look behind the washer with a flashlight).
Dryer
- Open the door and look around the door opening on the cabinet frame.
- On some models the label is on the rear panel or on the side of the cabinet near the back.
Laundry center
- Open the dryer door and check the door opening frame.
- Check inside the washer lid area and the lower front of the cabinet.
Dishwasher
- Open the door and look along the left or right edge of the inner door or the tub opening.
- On some models the label is on the top edge of the door, visible only with the door open.
Refrigerator
- Inside the fresh-food compartment on the upper side wall (left or right) or on the ceiling near the light.
- French-door and bottom-freezer models: often on the left wall of the fresh-food section, sometimes behind the crisper drawers.
- Built-in models: behind the top grille panel or on the ceiling inside the fresh-food section.
Freezer
- Upright freezers: inside on the upper side wall.
- Chest freezers: on the outside of the cabinet near the back or on the side, sometimes under the lid rim.
Ice maker
- Freestanding and undercounter ice makers: on the inner door frame or behind the lower front grille.
- Refrigerator ice makers have their own part number; use the refrigerator's model number instead.
Range
- Open the oven door and look along the frame of the oven opening.
- Pull out the storage or warming drawer and look on the frame behind it.
- Some models have the label on the back of the control panel.
Wall oven
- Open the oven door and look along the left or right side of the frame, or on the door edge.
- Double wall ovens usually have one label for the whole unit.
Cooktop
- Underneath the cooktop, visible from the cabinet below.
- A copy of the label is often on the warranty card or installation papers.
Microwave
- Open the door and look on the frame around the opening or on the inside wall.
- Over-the-range models: sometimes on the front-facing edge behind the door or on the bottom of the unit.