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Whirlpool WTW4955HW Top-load washer

Troubleshooting, fault codes and repair information for the Whirlpool WTW4955HW, organized around the engineering platform this top-load washer is built on.

Brand
Whirlpool
Model
WTW4955HW
Engineering revisions
WTW4955HW0, WTW4955HW1, WTW4955HW2, WTW4955HW3
Appliance
Top-load washer
Platform
Top-load washer platform, documentation from about 2016
Models on this platform
41 across Admiral, Amana, Crosley, Inglis, Maytag, Roper, Whirlpool
Documented fault codes
36 with explanations
Service diagnostic mode
Yes — a console-only test mode used by technicians to read stored codes and run component tests
Service documentation
Tech sheet, service manual (used by our technicians; not published)

Revision matters. Different engineering revisions of this model are documented on more than one platform. Confirm the full model number, including the last digit, on the model tag.

Whirlpool WTW4955HW error codes

These are the fault codes documented for the platform this model belongs to. A code describes a condition the control detected; it does not by itself identify a failed part. Select a code for causes, safe checks and repair context.

CodeMeaningAreas involved
F0E2Too many sudsWater-level pressure sensor and hose, Main control board
F0E3OverloadGearcase / transmission and basket drive, Drive motor, Main control board
F0E4Rinse water too hotWater inlet valve, Temperature sensor (thermistor)
F0E5Off-balance loadSuspension rods, springs and dampers
F1E1Main control faultMain control board
F1E2Motor control faultMain control board, Drive motor, Wiring harness and connectors
F1E3Control and console mismatchMain control board, User interface / keypad board
F2E1Stuck buttonUser interface / keypad board
F2E3Console switch mismatchUser interface / keypad board
F2E4Console software incompatibleUser interface / keypad board
F2E5Console memory corruptUser interface / keypad board
F3E1Pressure system faultWater-level pressure sensor and hose, Main control board, Wiring harness and connectors
F3E2Inlet water temperature sensor faultTemperature sensor (thermistor), Wiring harness and connectors, Main control board
F4E1Heater stuck onMain control board
F4E2Heater not turning onMain control board, Wiring harness and connectors
F5E1Lid switch faultLid lock assembly, Main control board, Wiring harness and connectors
F5E2Lid will not lockLid lock assembly, Main control board
F5E3Lid will not unlockLid lock assembly, Main control board
F5E4Lid not opened between cyclesLid lock assembly
F6E2Console not receiving from controlWiring harness and connectors, Main control board, User interface / keypad board
F6E3Main control not receiving from consoleWiring harness and connectors, Main control board, User interface / keypad board
F7E0Loss of powerMain control board, Wiring harness and connectors
F7E1Basket speed sensing faultDrive motor, Shifter (shift actuator), Main control board
F7E2Motor drive failureMotor control / inverter board, Drive motor, Main control board
F7E3Basket engaged during washShifter (shift actuator), Agitator or wash plate, Wiring harness and connectors
F7E4Basket re-engagement failureShifter (shift actuator), Agitator or wash plate, Wiring harness and connectors
F7E5Shifter faultShifter (shift actuator), Wiring harness and connectors, Main control board
F7E6Motor circuit openDrive motor, Wiring harness and connectors, Main control board
F7E7Motor unable to reach target speedDrive motor, Gearcase / transmission and basket drive, Main control board
F7E8Motor overheatingDrive motor, Gearcase / transmission and basket drive, Main control board
F7E9Locked rotorDrive motor, Gearcase / transmission and basket drive, Main control board
F8E1No fill or long fillWater inlet valve, Water-level pressure sensor and hose, Main control board
F8E3OverflowWater inlet valve, Water-level pressure sensor and hose, Main control board
F8E5Hot and cold reversedWater inlet valve, Temperature sensor (thermistor)
F8E6Water hazard (water with lid open)Water-level pressure sensor and hose, Water inlet valve, Lid lock assembly
F9E1Long drainDrain pump, Water-level pressure sensor and hose, Main control board

Common washer problems

  • Not draining
    Documented check order on this platform: Drain hose installation → Drain pump and pump inlet → Wiring and connectors → Main control board
  • Not spinning
    Documented check order on this platform: Lid or door switch / lock → Drive belt → Wiring and connectors → Shifter → Drive or pump motor
  • Not filling
    Documented check order on this platform: Inlet hose screens → Drain hose installation → Water inlet valve → Main control board
  • Not agitating
    Documented check order on this platform: Lid or door switch / lock → Drive belt → Wiring and connectors → Shifter → Drive or pump motor
  • Leaking
    Documented check order on this platform: Water-level pressure sensing → Water inlet valve → Main control board
  • Not starting
    Documented check order on this platform: Power supply to the appliance → Wiring and connectors → Main control board → User interface / keypad → Lid or door switch / lock
  • Shaking or noisy
  • Door or lid locked
  • Stops mid-cycle
    Documented check order on this platform: Main control board
  • Bad odor

Typical washer repair costs

RepairTypical rangeLabor
Washer drain pump replacement$180–$420Moderate
Washer water inlet valve replacement$180–$360Light
Washer water-level pressure sensor repair$180–$350Light
Top-load washer lid lock replacement$180–$370Light
Washer drive motor replacement$300–$720Heavy
Washer motor control board replacement$280–$600Moderate
Top-load washer shifter replacement$220–$460Moderate
Top-load washer gearcase / transmission replacement$400–$880Major
Washer drive belt replacement$180–$330Light
Washer suspension rods, springs or dampers replacement$180–$440Moderate

Typical total ranges for the Las Vegas area, parts and labor included. The final cost depends on diagnosis, the exact model, parts availability and whether other damage is found.

Repair or replace?

Washers typically last about 10–13 years. Service documentation for this platform dates from about 2016, so the oldest units built on it are now around 10 years old. The age printed in the serial number, the repair cost and the condition of the rest of the appliance decide it. Use the repair-or-replace guide.

These models share this platform's service documentation, so fault codes and most diagnostic steps are the same.

Need your Whirlpool WTW4955HW repaired in the Las Vegas area?

We repair Whirlpool, Maytag, KitchenAid, JennAir, Amana and other Whirlpool-family appliances in Las Vegas, Henderson, Summerlin and Boulder City. A model number helps but is never required to book.

Schedule Call (725) 900-0963