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KitchenAid KMLS311HWH Over-the-range microwave

Troubleshooting, fault codes and repair information for the KitchenAid KMLS311HWH, organized around the engineering platform this over-the-range microwave is built on.

Brand
KitchenAid
Model
KMLS311HWH
Engineering revisions
KMLS311HWH, KMLS311HWH0, KMLS311HWH08, KMLS311HWH09, KMLS311HWH1, KMLS311HWH10, KMLS311HWH2, KMLS311HWH3, KMLS311HWH4, KMLS311HWH5, KMLS311HWH6, KMLS311HWH7, KMLS311HWH8, KMLS311HWH9
Appliance
Over-the-range microwave
Platform
Over-the-range microwave platform, documentation from about 2017
Models on this platform
4 across KitchenAid
Documented fault codes
4 with explanations
Service documentation
Tech sheet, service manual (used by our technicians; not published)

KitchenAid KMLS311HWH error codes

These are the fault codes documented for the platform this model belongs to. A code describes a condition the control detected; it does not by itself identify a failed part. Select a code for causes, safe checks and repair context.

CodeMeaningAreas involved
F1E4Microwave power relay errorMain control board, Door interlock switches, Wiring harness and connectors
F2E1Stuck or shorted keyTouchpad / membrane switch, User interface / keypad board, Main control board
F4E4Humidity sensor errorMain control board, Wiring harness and connectors
F8E5Exhaust air temperature sensor failureMain control board, Vent fan and light, Wiring harness and connectors

Common microwave problems

Typical microwave repair costs

RepairTypical rangeLabor
Microwave no-heat repair (magnetron or high-voltage circuit)$230–$520Moderate
Microwave door interlock switch replacement$180–$320Light
Microwave turntable, vent fan or light motor repair$180–$350Moderate
Microwave control board replacement$230–$520Moderate
Microwave touchpad replacement$200–$460Light

Typical total ranges for the Las Vegas area, parts and labor included. The final cost depends on diagnosis, the exact model, parts availability and whether other damage is found.

Repair or replace?

Microwaves typically last about 8–10 years. Service documentation for this platform dates from about 2017, so the oldest units built on it are now around 9 years old. The age printed in the serial number, the repair cost and the condition of the rest of the appliance decide it. Use the repair-or-replace guide.

These models share this platform's service documentation, so fault codes and most diagnostic steps are the same.

Need your KitchenAid KMLS311HWH repaired in the Las Vegas area?

We repair Whirlpool, Maytag, KitchenAid, JennAir, Amana and other Whirlpool-family appliances in Las Vegas, Henderson, Summerlin and Boulder City. A model number helps but is never required to book.

Schedule Call (725) 900-0963